How to Access Invoices and Usage Reports as an Admin on Credibled

How to Access Your Invoices and Usage Base Reports

As an admin user on Credibled, you can easily view, download, and track all your invoices and the associated usage reports directly from the admin dashboard. This ensures full transparency and lets you audit all background checks tied to each billing cycle.

Log in as an Admin

To access billing features, you must log in through the Admin portal.

  1. Visit https://app.credibled.com
  2. Click “Login as Admin” at the bottom of the login screen.
Warning

Important: If you're already logged in as a regular user, you must log out first to access the Admin login.


Accessing Your Invoices & Usage Report

As an Admin on Credibled you have a dedicated Billing dashboard that lets you:

  • view every invoice ever issued,

  • download the accompanying CSV usage report for each billing cycle, and

  • update the Accounting Email that receives monthly invoices.

Everything you need lives on a single screen, so you can stay on top of costs and reconcile them with your own records at any time.


What you can do on this page

ActionWhere to clickWhat happens
Download an invoice (PDF)Download button in the Download InvoicecolumnA PDF copy of the selected invoice is saved to your computer.
Download a usage report (CSV)Usage button in the Download Usage columnA CSV containing candidate names, check types, status, timestamps and a line‑item cost breakdown is saved to your computer.
Update the Accounting EmailThe Accounting Email field at the top of the pageEnter a new address and click Save. Future invoices will be emailed to this address automatically.
Change your payment methodPayment method tab (top of the page)Update or replace the credit card on file.

NotesTip: The Accounting Email can be any valid address—use a shared accounting inbox if several team members need copies of the invoice.


Download Your Usage Report

Every time an invoice is issued, a new Usage Report in CSV format is automatically generated. This file includes:

  • Candidate names
  • Type of checks conducted
  • Status and timestamps
  • Pricing breakdown


Need Help?

If you run into any issues or have questions, reach out to us at billing@credibled.com.


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