Complete a background check
Welcome to your Credibled background check! This article provides step-by-step instructions and useful tips to help you complete your application smoothly. Let’s dive in.
Not sure if you're in the right place? If you've been asked to complete a background check by a potential employer or landlord, then this guide is exactly what you need. Introduction
Credibled partners with employers to conduct background checks on their applicants.
This article walks you through the three key steps to completing your background check. We’ll break down each step in detail below, but here’s a quick overview of the process:
This article walks you through the three key steps to completing your background check. We’ll break down each step in detail below, but here’s a quick overview of the process:
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Feel free to follow along with the steps in this article as you work through your application. When you’re ready, head to the next section: Begin your application.
Ready to get started with your background check? Here's what to do:
- Check your email
Look for the background check invitation email in your inbox—it was sent by your potential employer or landlord. (If it’s not there, be sure to check your junk or spam folder.) The email includes important details, so give it a quick read. When you're ready, click the Get Started button to open the online application in your browser. - Start your application
The first page includes a few statements to confirm your eligibility and consent for the background check. If you agree, check the corresponding boxes, then click Next to move forward. - Consent to the background check
Next, you’ll see one or more pages requesting your consent to proceed with the background check. After reading each page, select Yes, I agree, then click Next to continue. - Provide your name and phone number
On the following page, enter your name and phone number. To prevent delays, be sure to use the exact name shown on your government-issued ID or birth certificate. Once complete, click Next to proceed.
Once you’ve completed the steps in this section, you’re almost there! To keep going, head to the next part of this article: Fill out the application.
Fill out the application
After completing the steps in Start your application, you’ll move on to additional pages with specific tasks or fields to fill out. Since Credibled offers a variety of background check types, the pages you see will depend on what your potential employer or landlord requested.
To help you complete the next pages, keep an eye out for tips and guidance displayed directly within the application. Here are some common places where support appears in our online form:
- Within the descriptive text displayed on the page
- In tooltips attached to certain fields—just hover your cursor over the icon or text to see more details.
- In a Why do we ask this? link, which you can select to learn more:
- In a Why do we ask this? link—click it to get more information about why the question is being asked.
Once you’ve completed all required tasks and fields, you’ll land on a page asking you to review and confirm your information. At that point, continue to the next section of this article: Review and submit.
If you're having trouble with one of the pages and need help, you can contact our Support team.
Review and submit
You’re nearly there! Just a few final steps to wrap things up:
- In a Why do we ask this? link, which you can select to learn more:
- Review the details you entered
Once you’ve finished all previous steps, you’ll reach a page where you can review and confirm the information you’ve entered. Take a moment to double-check everything—accurate details help your background check move forward without delays. Need to make a change? Click the pencil icon. If everything looks correct, click Confirm to proceed.
- Verify your email
On the following page, you might be asked to verify your email address. If prompted, check your inbox and follow the instructions in the email to proceed. - Submit your application
When you reach the next page and are ready, click Submit Application. You’ll see a confirmation page, and from there, you can simply close the browser tab. - Check for a confirmation email
After submitting your application, look for a confirmation email in your inbox. If it’s not there, be sure to check your junk or spam folder.
Congratulations! You’ve finished your background check application. If you’re wondering what happens next, it’s best to reach out directly to your potential employer or landlord—they’ll guide you through any upcoming steps. If you have questions about using the application itself, you can also contact Credibled support for help. Thanks for using Credibled!
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